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Wednesday, March 7, 2012

Professional Communication skills Sem I

The Seven Cs of Effective Communication
Completeness, Conciseness, Consideration, Concreteness, Clarity,Courtesy, Correctness

Communication: Its interpretation
Basics, Nonverbal Communication, Barriers to Communication

Business Communication at Work Place:
Letter Components and Layout, Planning a letter, Process of Letter writing, E-mail Communication, Memo and Memo reports, Employment Communication, Notice agenda and Minutes of meeting, Brochures

Report Writing
Effective writing, types of business reports, structure of reports, gathering information, organization of the material, writing abstracts and summaries, writing definitions, visual aids, user instruction manual.

Required Skills
Reading skills, listening skills, note-making, précis writing, audiovisual aids, oral communication

Mechanics of Writing
Transitions, Spelling rules, hyphenation, transcribing numbers, Abbreviating technical and non-technical terms, Proof reading.

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